How to update your terms and conditions

As an event organizer, when you have public tickets or vendor pitches on Coconut Tickets then your customers have to accept your terms and conditions at the checkout before they can make a payment. These terms and conditions are a combination of the terms you enter and the standard platform terms of Coconut Tickets.

The terms and conditions for public tickets can be different to those for the vendor pitches that you are selling, although updating them is very similar.

 

To update the terms and conditions for your public ticketed event

  1. On the dashboard find the event you wish to update
  2. Click on the blue “ticket” link (with the edit icon after it), this will take you to the ticket wizard
  3. At the bottom of the ticket wizard page click “Next” and advance three pages
  4. You will arrive at the terms and conditions page (it has a page of its own, you can’t miss it)
  5. Paste the new terms and conditions to replace the existing text (no file uploads, you need to copy and paste)
  6. Click next to advance to the last page in the ticket wizard
  7. Click on “save” to change all the ticket and terms changes

 

Alternatively if you need to change the terms and conditions for a vendor pitch event

  1. On the dashboard find the event you wish to update
  2. Click on the blue “vendor pitch” link (with the edit icon after it), this will take you to the pitch wizard
  3. At the bottom of the pitch wizard page click “Next” and advance three pages
  4. You will arrive at the terms and conditions page (it has a page of its own, you can’t miss it)
  5. Paste the new terms and conditions to replace the existing text (no file uploads, you need to copy and paste)
  6. Click next to advance to the last page in the pitch wizard
  7. Click on “save” to change all the pitch and terms changes

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