Changing your Coconut Tickets subscription plan

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The number of events you can have on sale and the number of tickets you can sell are defined by your current Coconut Tickets subscription plan. If you need to put more events on sale, or sell more tickets than your current subscription plan allows then you might want to upgrade your plan. Alternatively, if your event has come to an end then you may wish to change subscription plan and reduce your monthly fee.

Once you are logged in then you can click on the link below to access your subscription account page.

Access your subscription account

You should see a page like the screenshot below.


If you would like to change your membership level (to downgrade or upgrade your subscription) then please follow these simple steps below:

  1. Log in to your membership account.
  2. From your My Account page, click the link to “Change Membership Level”.
  3. The following screen will show you an overview of our available membership levels with links to upgrade or downgrade.
  4. After you select a new membership level, you will be directed to a checkout page in order to complete your membership subscription.
  5. Your previous subscription payment will be cancelled and a new subscription payment will be created. Your increased or decreased access will not be confirmed until a successful subscription payment has been received for your new membership level.

Being subscribed to any membership level will keep your account open. Upgrading to a higher membership level will allow more tickets to be sold at more events. Cancelling your subscription risks losing your event setup and sales data (after some time).

Posted in: tutorial

Written by Clive.verrall

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