Cancelling your subscription

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If you no longer need access to Coconut Tickets then you can cancel your membership subscription. The method described here will cancel free trial or paid subscription plans.

Remember that once you have cancelled your subscription then you will not have access to any part of Coconut Tickets including your sales data. You can regain access to Coconut Tickets by subscribing to any one of the paid plans, although this should be done as soon as possible because Coconut Tickets can’t guarantee to keep your data for a long period after your account is cancelled.

To keep your account open to sell tickets again in a few months time you may wish to downgrade instead of cancelling.

How to downgrade your subscription

 

Cancellation process

Once you are logged in then you can click on the link below to access your subscription account page.

You should see a page like the screenshot below.

 

Instructions

  1. Log in to your membership account.
  2. From your My Account page, click the “Cancel” button (green circle in the screen shot above)
  3. Your access to Coconut Tickets will be cancelled
  4. Any repeating subscription payments will be cancelled

 

We will be sorry to see you go šŸ™

Further reading

How to access your subscription account

Posted in: tutorial

Written by Clive.verrall

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